About
FAQ
Frequently Asked Questions
Customers can sign up on our website www.noduk.com or contact us directly at 1-855-663-8599
Traditional Options require customers to pay in full their deductible before the insurance provider activates coverage. NO DUK plans, through their low monthly payments of 1% of the deductible, are designed to make payment directly to you within 3 to 5 days of your claim being approved.
No, our service is available to everyone who has an insurance policy with a deductible.
No.
No, there are no additional costs for using our service.
We take the security and privacy of our customer information very seriously and use industry-standard encryption and security measures to protect it.
Customers can pay monthly, bi-annually or annually.
We work with ALL insurance companies.
Customers can log into their account on our website to check their balance and payment status.
Currently, our service is available in most states.
We work with the customer to establish a payment schedule that works for them and will remind them of upcoming payments. If a payment is missed or late, we will contact the customer to discuss a solution.
We offer customers a 5% discount if paying bi-annually or a 10% discount for annual payment.
Yes
We are currently adding these features as well as including merchant fees.
Yes
Yes, please call – 1-855-663-8599. Tech Support is available 8 am to 7pm EST.
Yes, please call – 1-855-663-8599. Tech Support is available 8 am to 7pm EST.
No, NO DUK covers your deductible only.
No. $500 deductible and $1000 per vehicle have different pricing options.
We cover deductibles twice a year on cell phones.
If you have a lost or stolen device, you may have to buy a new one. We pay out your deductible after your insurance carrier approves your claim.
You must be enrolled for at least 2 months or 60 days before filing a claim with NO DUK.
No. There is no limit.
It can take up to 3-5 days to receive a reimbursement for your deductible. Instant pay would require a $19.99 processing fee.
Phones/Devices: 2 claims per 12 months and a 60-day wait upon enrollment.
AUTO: 1 claim per 12 months and a 60-day wait upon enrollment.
HOME: 1 claim per 12 months and a 90-day wait upon enrollment.
COMMERCIAL: 1 claim per 12 months and a 90 day wait upon enrollment.
Make sure to contact your agent and update your deductible cover with us too.
Yes